Cancellation & No-Show Policy: We recognize that everyone’s time is valuable therefore we greatly appreciate a 24-hour cancellation notice for ALL appointments booked at Donato Salon + Spa. When you book an appointment with us, we set that time and Service Provider aside just for you. To secure your appointment, we require a Credit Card / Visa Debit on file for all appointments booked. You can add this on file via phone or on our Donato Salon + Spa booking App.

Cancelation & No-Show guidelines:

 If a cancellation is made with less than 24 hours notice, a fee of $50 is forfeited as a late cancellation fee on services over $50. If you simply do not-show to a booked appointment, a payment of $50 is forfeited as a no-show fee to services over $50 or more. Promotional Gift Vouchers or Promotional Gift Cards may not be used as payment.

Thank you for understanding our Cancelation & No-Show policy at Donato Salon + Spa. If you have any further questions, please email us at info@donato.ca

 

Sincerely,

Team Donato